FAQs
1. How can I contact customer service?
You can contact us via email at Support@apparelnetic.com or by using the Contact Form on our website. We typically respond to inquiries within 24-48 hours.
2. What is your return policy?
If there is an issue with your product, please send a complaint via our email. You must submit your request within 15 days from the delivery date. You will need the order number as well as the email address used to place the order. Additionally, you must attach images/videos of the defective product, poor print quality, or products significantly different from those advertised on the website. After review, we will immediately replace the product according to your request or refund you without requiring you to return the defective product to us.
You can view the details of our return policy here: Return Policy
3. What payment methods do you accept?
Payments are accepted via credit card, debit card, Paypal.
Accepted cards are Visa, American Express, Mastercard, Diners Club, JCB, and Discover.
4. What is your shipping policy?
Shipping Method:
- Free shipping for all orders.
Processing Time:
- Orders will be processed within 1-3 business days – (Monday to Friday).
Shipping Time:
- Delivery typically takes 5-7 business days – (Monday to Friday). Please note that shipping times may be extended during holidays. Your patience is appreciated.